Terms & Conditions

The McKenzie Institute International
Terms and Conditions of Use/Privacy Policy

Welcome to the website operated by The McKenzie Institute International (MII). This site provides general information about MII and its services or products free of charge. All uses of the MII Website are subject to the following terms and conditions of use (these "Terms of Use").

Please read these Terms of Use carefully before accessing or using any part of this Website. By accessing or using this Website, you agree that you have read, understand and agree to be bound by these Terms of Use, as amended from time to time, as well as the Privacy Policy which is incorporated into these Terms of Use. If you do not wish to agree to these Terms of Use, do not access or use any part of this Website.

MII may revise and update these Terms of Use at any time by posting the amended terms to this Website. Your continued use of the MII Website means that you accept and agree to the revised Terms of Use. If you disagree with the Terms of Use (as amended from time to time) or are dissatisfied with this Website, your sole and exclusive remedy is to discontinue using this Website.


The entire contents of this Website (including all information, software, text, displays, images and audio) and the design, selection and arrangement thereof, are proprietary to MII or its licensors and are protected by New Zealand and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. You are authorized only to use the content on the MII Website for personal use. You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on this site without the prior written consent of MII, except to: (a) store copies of such materials temporarily in RAM, (b) store files that are automatically cached by your web browser for display enhancement purposes, and (c) print a reasonable number of pages of the MII Website; provided in each case that you do not alter or remove any copyright or other proprietary notices included in such materials. Neither the title nor any intellectual property rights to any information or material on this Website are transferred to you, but remain with MII or the applicable owner of such content. Except as expressly authorized by MII in writing, you may not reproduce, sell or exploit for any commercial purposes (a) any part of this Website, (b) access to this Website, or use of this Website or of any services or materials available through this Website.


The terms "The McKenzie Institute", “MDT” and “Mechanical Diagnosis and Therapy” are trademarks and The McKenzie Institute logo and all related product and service names, designs and slogans are MII trademarks. You may not use such marks without MII’s prior written permission. All other names, brands and marks are used for identification purposes only and may be trademarks or registered trademarks of their respective owners.


The information and content contained on the MII Website is for informational purposes only and is never intended to be a substitute for or relied on for professional medical advice, diagnosis or treatment.

If you think you may be experiencing a medical emergency, immediately call your doctor or 911 (if you live in the United States). You should always seek the advice of your physician or other qualified health provider concerning your health or any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking such advice because of information or opinions on the MII Website. MII does not recommend or endorse any specific tests, products, equipment, procedures, opinions, or other information that may be mentioned on the Website, and MII does not make any representations regarding their quality reliability or accuracy. Reliance on any information provided by MII, MII employees and medical staff, or other visitors or contributors to the Website is solely at your own risk.


MII does not assume any liability for the materials, information and opinions provided on, or available through, the MII Website (the "Site Content"). Reliance on the Site Content is solely at your own risk. MII disclaims any liability for injury or damages resulting from the use of any Site Content.

The MII website, the site content and the products and services provided on or available through this website are provided on an "as is" and "as available" basis, with all faults. Neither MII nor any person associated with MII makes any warranty or representation with respect to the quality, accuracy or availability of the MII website. Specifically, but without limiting the foregoing, neither MII nor anyone associated with MII warrants or represents that the MII website, the site content or the services provided on or through this website will be accurate, reliable, error-free or uninterrupted; that defects will be corrected; that the MII website or the server that makes it available are free of viruses or other harmful components; or that the MII website will otherwise meet your needs or expectations. MII disclaims all warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose or non-infringement. In no event will MII or its licensors or contractors be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, the MII website, the site content, any services provided on or through this website or any linked site, including any direct, indirect, incidental, special, consequential or punitive damages, including, but not limited to, personal injury, lost profits or damages resulting from delay, interruption in service, viruses, deletion of files or electronic communications, or errors, omissions or other inaccuracies in the MII website or the site content, whether or not there is negligence by MII and whether or not MII has been advised of the possibility of any such damages.


You agree to indemnify and hold harmless MII and its officers, directors, employees, agents, affiliates, third-party information providers, licensors and others involved in the MII Website or the delivery of products, services or information from the MII Website, from and against any and all liabilities, expenses, damages and costs, including reasonable attorney’s fees, arising from any violation by you of this Agreement or your use of the MII Website or any products, services or information obtained from this Website.


Online payments made with Visa or Mastercard are our only acceptable methods of payment. Payments will be made in ‘real time’ as the time of payment and will be processed by your credit card supplier.

The name that will appear on your credit card statement will be “McKenzie Institute International’.

Alternative methods of payment may be directly discussed with the appropriate Branch of the McKenzie Institute.  Where cash or cheque payments are made, the appropriate refund and cancellations policies will still apply.


Cancellation by MII or a Branch
Every attempt is made to offer our programs as publicised. However, each Branch of MII organising its own courses, reserves the right to adjust program dates, location, times, faculty, etc. in order to accommodate unforeseen circumstances; said Branches will only notify advanced registrants of any program changes. MII is not responsible for any expenses incurred by registrants due to such adjustments.

Branches of MII further reserve the right to cancel a course due to insufficient enrollment or unforeseen circumstances up to two weeks prior to the start of the course. If the course is cancelled by The McKenzie Institute, a full refund will be given or funds can be transferred to another course. MII and its Branches are not responsible for any expenses incurred by registrants due to such cancellations.

Cancellation by a participant
Once a registration has been processed, cancellation notices must be provided in writing from participants. A written notice to the Branch organising the course, must be provided up to two weeks prior to the course start date to receive a refund, minus an administrative fee as set out by the Branch who have organised the course.  In some cases, and at the discretion of the organising Branch of MI, the registration may be transferred to another course for up to one year from the date of the written notification.

No refunds will be given for cancellations received within two weeks prior to the start of the course. However in some cases, at the discretion of the organising Branch of MI, a registration may be transferred to another course, without penalty, for up to one year from the date of the written notification.  After one year, the registration is null and void and the participant must register again at full fee.  A written request is also required for a substitute to attend.



MII’s use of your personal information and your responsibilities in connection with protecting your privacy are described in the Privacy Policy and is incorporated by reference into these Terms of Use.


MII welcomes your comments. All comments, suggestions or other information sent by you to this Website for internal use by MII or its advertisers or business partners or in response to solicitations on this Website, will become MII’s property, and you agree that all intellectual property rights therein are transferred to MII. You understand that any postings to publicly available portions of the MII Website are non-confidential for all purposes.


The MII Website may contain links to other Websites on the Internet. MII is not responsible for and does not endorse the content, products or services of any third-party Websites, including, without limitation, sites framed within the MII Website or third-party advertisements, and does not make any representations regarding their quality, content or accuracy. Your use of third-party Websites is at your own risk and subject to the terms and conditions of use for such Websites.

If you choose to correspond, participate in a promotion or engage in transactions with any merchant linked to through this Website, you acknowledge and agree that MII is not a party to, and will not be responsible for, your interaction with such merchant, including its treatment of your information and the terms and conditions applicable to any transaction between you and the merchant. The terms of your interaction with any merchant are solely between you and such merchant. You agree that MII will have no responsibility or liability for any loss or damage of any kind that you may suffer as the result of any such interaction or the presence of links to such merchants on this Website.


The owner of this Website is based New Zealand. MII makes no representation that materials in this Website are appropriate or available for use in other locations. If you access this Website from other locations, you are responsible for complying with local laws.


Please contact the MII administrative office by email headoffice@mckenzieinstitute.org if you become aware of any content that may infringe the copyright of a third party or that you believe to be in violation of these Terms of Use.


These Terms of Use shall be governed in all respects by and construed in accordance with the laws of New Zealand without regard to its conflicts of law principles. These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and MII with respect to the MII Website, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect. Any cause of action you may have with respect to the MII Website must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of the MII Website shall be interpreted according to the laws of New Zealand under the jurisdiction of the Courts of New Zealand.

If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. The other provisions of these Terms of Use shall remain in full force and effect.

MII’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision. Neither a course of dealing or conduct between you and MII nor any trade practices shall be deemed to modify these Terms of Use.


The McKenzie Institute International ("MII") respects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy ("Privacy Policy") describes how we handle the personal information that you provide to us on this Website (the "Website"). This Privacy Policy applies only to this Website and does not apply to MII’s privacy practices for information collected in any other manner or for its general operations. This Privacy Policy does not apply to the privacy practices of any other third party sites that may be accessible from here.

After reading this Privacy Policy, which is incorporated into and is a part of this Website’s terms of use you will know:

  1. what information MII collects from you;
  2. how MII uses your information;
  3. what choices you have about how MII treats your information;
  4. how MII protects your privacy;
  5. how you can contact MII.

Please be sure to read this Privacy Policy before using this Website or submitting information to us. Our Privacy Policy may change from time to time and your continued use of this Website is acceptance of such changes, so please check this area periodically for updates to this Privacy Policy.


Active Information Collection

Like many other Websites, we actively collect information from our visitors both by asking specific questions on this Website and by permitting you to communicate directly with us via e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.). Remember, if you send us an e-mail message, you provide us with your e-mail address. If you make a purchase through the Website, we will collect your credit card number and other information necessary to fill your order.

Passive Information Collection

As you navigate through a Website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most Website operators, we may track IP addresses, use both session and persistent cookies, or assign Internet tags. Our system may also automatically gather information about the areas you visit on this Website and collects operational information about the technology you use, such as your browser, type of computer, operating systems, and Internet service providers.

We passively collect information to understand what areas of this Website are most popular, which areas may require improvement, and what technologies are being used by our visitors. This information helps us to update and improve this Website. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.


MII uses your personal information to enhance the operation of this Website and allow you to use all of its features. MII may contact you about new features or products in which it believes you may be interested. MII may provide aggregate statistics about users of our Website, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. MII also will disclose any information that it is required to disclose by law or by an appropriate government authority.

Although MII does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to this Website, MII may share information with its business partners. If you do not want your information to be shared, you should contact us at headoffice@mckenzieinstitute.org


We strive to provide you with as many choices and as much control as possible regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this Website may then be inaccessible or not function properly. You may choose to receive certain information by clicking a request box on certain pages of the Website.

You should review this Privacy Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use this Website. Remember, by using any part of this Website, you accept and agree to our privacy practices. If we update this Privacy Policy, your continued use of this Website (following the posting of the revised Privacy Policy) means that you accept and agree to the terms of the revised Privacy Policy.


We work hard to protect your personal information. We use both technical and procedural methods to maintain the integrity and security of our databases, including 128 bit, SSL security. This Website contains links to other Websites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this Website, you do so at your own risk.


If you have any questions, comments, or concerns about this Privacy Policy or the information practices of this Website, please write to us at:

The McKenzie Institute International
PO Box 2026
Raumati 5255
Attention: Lawrence Dott, CEO

Or you may email us at headoffice@mckenzieinstitute.org with your questions or concerns about privacy issues.